We want every detail of your visit to be perfect from your first phone call until you check out of our office with a healthier smile. Here are some helpful details you should know about your first visit, but please don’t hesitate to call us at (604) 876-5032.

When you arrive at our office, you will be greeted warmly by our receptionist Elaine.

Completing Your Paperwork

We will have you complete a new patient form and medical history to obtain the information we need to start your patient record. Please plan to arrive at our office 15 minutes before your appointed time so you can complete your paperwork.

Meeting our Team

When we have all your paperwork, our dental assistant will take you to your treatment room to get settled. At this time, she takes intraoral photos and digital x-rays that will go into your patient record.

Next, Dr. Liu, and his friendly team will introduce themselves to you and talk to you about your goals and how we can help. Next, they perform a comprehensive exam where they check each tooth, note the condition, and perform an oral cancer screening.

Your Comprehensive Cleaning

After your examination, you will see our dental hygienist who will check your gums for signs of periodontal (gum) disease. She will perform a professional cleaning that involves scaling and polishing your teeth to remove plaque and tartar. At this time, she may also recommend an adjunctive treatment like a topical fluoride application or Arestin placed in periodontal pockets to kill any remaining bacteria.

Developing Your Personalized Treatment Plan

Based on our findings during your exam and cleaning, our dentists will discuss your treatment plan with you, review your insurance, offer financing options, and schedule future appointments.